What Is The Divi Marketplace?

The Divi Marketplace is a place where third party Divi creators can make their Divi Child Themes, Extensions and Layout Packs available to Divi users. All products available in the Divi Marketplace are developed by members of the Divi Community. Elegant Themes does not sell its own products on the marketplace. All Elegant Themes products are available as part of the Elegant Themes membership. The marketplace is where complimentary Divi products can be purchased.

The goal of the Divi Marketplace is to help the Divi ecosystem flourish. We help customers by reviewing and curating products for the marketplace, and we help Divi developers by giving them a great level of exposure to the community. The more developers that can dedicate their time to building great Divi products, the more our customers will benefit. Every time you purchase a product on the Divi marketplace, you are supporting a developer from the community and are helping to keep the ecosystem going strong! We are huge believers in the power of community, and we see the marketplace as a huge opportunity.

Purchasing Products On The Marketplace

An Elegant Themes membership is required to purchase products on the marketplace. Once you log in to your account, you can buy anything on the marketplace using your active billing profile. Products that you have purchased can be downloaded from within your Marketplace Customer Dashboard. If you are not satisfied with something you purchased, you can request a refund within 30 days after your purchase.

Getting Help

Products on the marketplace are not supported by Elegant Themes. The creator of each product provides support to their customers. If you need help, you can submit a support ticket by visiting the product page and clicking on the Support tab. Only customers that have purchased a product can request support.

Product Licensing

All products on the Divi Marketplace are sold using a simple licensing structure. When you purchase a product, you can use it forever and on as many websites as you like. However, you will only receive support and updates from the seller for 1 year. After your license expires, you will need to renew your purchase to receive updates and support again. This is very similar to how Elegant Themes sells its products, and it should be familiar to all Divi customers.